Shipping Information
We at The House of Grails understand the excitement of receiving your treasured Pokémon cards and collectibles. We pride ourselves on providing reliable shipping options to ensure your grails arrive safely and promptly. Explore our shipping policies below to understand how we can contribute to your collecting success.
Frequently Asked Questions
Here are some of the most common questions we receive regarding shipping. If you have any further queries, please don't hesitate to contact us at [[email]] or call us on [[phonenumber]].
Once someone places an order for their cherished Pokémon cards or collectibles, how quickly can they expect to receive them?
You can expect to receive your order within 2-5 business days.
Do you ship your amazing collectibles outside of the UK, or just within the UK?
Yes, we ship internationally. However, please note that shipping charges will apply to all international orders.
How much does shipping cost, and are there different delivery options available (e.g., faster shipping, or free shipping for larger orders)?
Standard shipping is £2.50.
Orders above £50 qualify for free standard shipping.
orders above 100 will be sent via the 24 hrs tracked service.
How do you make sure delicate items like graded cards arrive safely, and will customers be able to track their order?
All items are sent with tracking available to ensure you can monitor your delivery. We take extra care in packaging delicate items to ensure they arrive safely.
Delivering your dreams
At The House of Grails, we're committed to ensuring your prized collectibles reach you safely and efficiently. We carefully package every order and offer tracking for peace of mind. Shop with confidence knowing your grails are in good hands.